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What to Expect in Long-Term Care Insurance Underwriting

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By Stephanie Cheney, Founder & CEO, Licensed Insurance Agent | Last reviewed: October 10, 2026

Underwriting is how the insurance company decides whether to approve your application and at what price. It typically involves detailed health questions and a review of your medical records, and sometimes a phone interview, cognitive screening, or medical exam. Your answers and records determine your eligibility and pricing class.

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What does underwriting look at?

Underwriting practices vary. The NAIC’s consumer guide explains that some companies ask only a few health questions, while others review medical records and ask your doctor for a statement. (NAIC Shopper’s Guide)

  • Current and past health conditions

  • Medications

  • Recent hospital stays and surgeries

  • Whether you need help with any daily activities

  • Memory and cognitive health

  • Tobacco use, height, and weight

What are the steps?

  • You complete the application, often with your agent

  • You authorize the insurer to request medical records

  • Some applicants complete a phone interview, cognitive screening, or medical exam

  • The insurer makes a decision and sets your pricing class

  • If approved, your policy is delivered

What is a cognitive screening?

A short assessment of memory and thinking, often done by phone. Some applicants are asked to complete one, depending on age. There’s nothing to study for.

An older woman with her phone at her table at home

How can you prepare?

  • A list of your medications and doses

  • Names and contact information for your doctors

  • Dates of recent procedures or hospital stays

Answer every question completely and accurately. The NAIC notes that if information on your application is wrong, an insurer may rescind the policy, usually only within the first two years. (NAIC Shopper’s Guide)

What if you’re declined?

Staying Power is a licensed insurance agency that helps people prepare for the application process.

See What If I Don’t Qualify for Long-Term Care Insurance?. Or start with a few questions to see where you stand.

Related reading: When Should You Buy Long-Term Care Insurance? and Working With a Long-Term Care Insurance Agent.

Frequently asked questions

Will the insurer contact my doctor?

The insurer may request your medical records, with your authorization.

Do I need a medical exam?

Some applications require one. Your agent can tell you what to expect.

How long does underwriting take?

It varies by application. Your agent can give you a timeline once you apply.

Get more details about long-term care insurance

Sources

  • LongTermCare.gov (ACL)

  • NAIC: A Shopper’s Guide to Long-Term Care Insurance (2022)

About the author

Stephanie Cheney is the founder and CEO of Staying Power and a licensed insurance agent (OK License #3004465615 · TX License #3562695). She became a caregiver at 20 and saw firsthand what caregiving asks of a family: time, career, and money. After her father died, her mother bought long-term care insurance in her 50s. When brain surgery in her 60s left her mother needing full-time care, that coverage meant Stephanie could keep working and hire help when she was away. Her mother has lived with her for about 10 years. Stephanie started Staying Power to help people plan to stay in their own homes as they age, beginning with how they'll pay for care.

Disclosure

Staying Power is a licensed insurance agency. This article is intended to solicit insurance business and is provided for educational purposes only. It is not tax, legal, medical, or financial advice, and it is not a recommendation to purchase, an offer of coverage, or a quote. Long-term care insurance is subject to medical underwriting and is not available to everyone. Benefits, limitations, and exclusions vary by policy, carrier, and state. Medicare and Medicaid rules vary by state and change over time; see Medicare.gov and your state Medicaid agency for current details.

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  • When Should You Buy Long-Term Care Insurance?

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Staying Power is a licensed insurance agency. Insurance products are offered through licensed insurance agents and are issued and underwritten by third-party insurance companies. Products, features, and availability vary by state and are subject to underwriting approval. Individual care needs and expenses vary; no policy is guaranteed to cover the entire cost of care. Policy guarantees are backed by the claims-paying ability of the issuing insurer. Any values shown in interactive tools are illustrative only and do not constitute a quote, offer, or guarantee of coverage or benefits. This site provides general information and is not financial, legal, or tax advice.

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